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Application Portfolio Management (APM) assessment challenges
Like children, I don't think we are supposed to pick our favorite product/application on the ServiceNow platform, so I will simply say Application Portfolio Management (APM) is one of my favorites. The reason for this [...]
Knowledge Translation using Localization Framework and Azure
When tasked with the requirement to translate knowledge articles into other languages this can be intimidating especially for those of us that are still working on mastering our first language. Thankfully there is significant help [...]
Localization framework fulfillment (LP, LRITM, LFTASK)
Recently I dove into the Localization Framework, noticed some new tables, made some incorrect initial assumptions, and came out with an understanding of the table structure that I could not find consolidated on the documentation [...]
GlideDialogWindow: Advanced Popups Using UI Pages
This article is the 3rd in a series of posts explaining the use of ‘GlideDialog’ in ServiceNow. If you want to see all of the articles I’ve written about GlideDialogWindow and popups in ServiceNow just [...]
User Object Cheat Sheet
N o matter what system you’re working in, it is always critical to be able to identify information about the user who is accessing that system. Being able to identify who the user is, what [...]
GlideRecord Query Cheat Sheet
Idoubt if there’s a single concept in Service-now that is more valuable to understand than how to use GlideRecord methods to query, insert, update, and delete records in your system. These methods have a wide [...]
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ServiceNow Guru contains hundreds of quality scripts and solutions that address REAL WORLD ServiceNow challenges. Different from the official ServiceNow documentation sources, everything here comes from ServiceNow admins, developers, and consultants like you! Every solution has been used and proven in an actual production ServiceNow instance.
Another reason why I have stopped going to the official SN documentation sites and make the GURU my documentation site of choice. You come up with clever solutions that every admin could use. This is really cool!
I love your website. Thank you. As someone who’s only been administering SN for just over 4 months, you’re a godsend.
This is really awesome! Thanks Guru!
Thanks ServiceNow Guru,
Saved me plenty of hours as a novice coder!
Thanks for this, it was very helpful. I was looking for workflow scripts in the wiki and couldn’t find any. I’ll bookmark this site!
I appreciate your help each time I’ve reached out to ServiceNow Guru. A couple of years back you advised us to adjust our security permissions and that change has helped make our ServiceNow platform secure.
Thank you for the brilliance of this script! Such a time saver.
Thanks for this. Exactly what I was looking for. When in doubt, I turn to ServiceNow Guru :-).
Now that is Awesome. Thank you for all of your contributions and well-documented solutions and suggestions. Great Website.
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Jerimy Mahoney says:
Change Management says: