List collector variables are a great way to collect multiple pieces of information about referenced records in a single variable in the Service Catalog. One complaint I get about these variables is that they take up a lot of space on the screen. While there’s not a lot you can do with regular slushbuckets in the [...]
Here’s a cool catalog client script that I figured out for a client. It allows you to move one or more selected options from one side of a list collector variable slushbucket to another. Using the script is pretty straight forward. Just supply the name of the list collector variable you are working with, and then [...]
List collector variables are a great way (currently the only way) to allow a user to select multiple options from a referenced table in a single variable on a service catalog item. The list collector variable allows you to choose from one to many (potentially hundreds or more) selections. What if you wanted to limit the [...]
The term ‘Slushbucket’ is used in Service-now to refer to a couple of places in the system… The popup window view that you see when you click the ‘Edit’ button from a related list at the bottom of a form. The interface used to display any ‘List collector’ service catalog variable A question that comes up [...]
If you’ve worked with the Service-now.com service catalog much, you’ve probably realized that there are some differences between the service catalog interface and the traditional forms that are used throughout the rest of the tool. The intention of this is to make the experience a little bit better for end users of the system but it [...]
