New Call Call-taking Application

By |2018-07-09T15:13:23-05:00November 23rd, 2010|Categories: System Definition|Tags: , , , , |

While most IT departments do their best to educate their end users and help them to solve their own problems as they come up, the need for users to contact the Service Desk is something that will always be there. Ideally, this contact takes place through a support tool like Service˜ow but chances are you’ve still [...]