This article is the 3rd in a series of posts explaining the use of ‘GlideDialog’ in ServiceNow. If you want to see all of the articles I’ve written about GlideDialogWindow and popups in ServiceNow just use the tags at the bottom of this article. In this article I’ll show you how you can use GlideDialogWindow to [...]
In the Crossfuze Knowledge Turnkey, we’ve got a lot of great functionality. There are hundreds of updates that take the Knowledge Base to a whole new level. This includes full version tracking and the ability to revert to past versions for knowledge articles. When you’re looking at the various versions of a long article, however, it [...]
I’ve seen a couple of requests recently for a capability to record actual, hand-drawn user signatures. There are probably several uses for this type of thing, but usually the requirement has something to do with a field service technician completing work in the field, and then being able to get a customer to sign indicating that [...]
ServiceNow Live Feed is a great new functionality that provides a place to post and share content in a ServiceNow instance. This content forms a searchable knowledge source for sharing information within an organization. I’ve had a request recently to make this feature accessible from a user homepage. This article explains how you can easily create [...]
ServiceNow provides various methods for logging users into an instance. Local login, LDAP, SAML, and Digested Token are all used pretty regularly by customers. One thing that is often requested, but usually not successfully addressed, is the need to have the logged-in user accept some terms or conditions of use before they are allowed to use [...]
