The ServiceNow Eureka release contains many new features and changes. Among these are some significant changes to the look and feel that are generally a very nice (and needed) improvement over previous versions of ServiceNow. I have heard a few complaints about the way that the Banner Frame has been reorganized though. Instead of having the [...]
Some time ago we showed you how to refresh the left navigation pane via a script. The server-side solution in that article utilizes ServiceNow’s UINotification object/class. On versions prior to Calgary, this is the Java class Packages.com.glide.ui.UINotification. There’s another use for UI notifications. In addition to refreshing the left navigator, the object can also be used [...]
Every once in a while I come across some script functions that might be useful given the right requirement. This article is one of those cases. In the post below I’ll show you how you can leverage some built-in client-side functions to show and hide the navigation and header frames in ServiceNow. […]
ServiceNow provides various methods for logging users into an instance. Local login, LDAP, SAML, and Digested Token are all used pretty regularly by customers. One thing that is often requested, but usually not successfully addressed, is the need to have the logged-in user accept some terms or conditions of use before they are allowed to use [...]
Please note that with the introduction of the Service Portal, many client-side scripting methods have been deprecated. The solution described in this article can now be accomplished using the ‘setLabel()’ method. To ensure that you are compliant with the latest functionality in ServiceNow such as the Service Portal, be sure to use the methods described in [...]
