One of ServiceNow’s principal strengths comes from its extensible framework. Built into the framework is the ability to retrieve information using one of a myriad of methods. If you want to get data out of any table, you can get it via direct web services, using basic auth data retrieval, having it pushed to a client, [...]
L ast week I wrote about how to send a file to Service-now via web services and attach it to a target record. While that is the most common request for attachment handling in regards to an integration, I often hear requests for this to be bidirectional. Sending attachments from Service-now to a third-party system isn’t [...]
Attaching a file to a record within the ServiceNow interface is a trivial task. However, many customers have found it necessary to send an attachment via web services to Service-now. This need is usually spawned from an integration with a 3rd-party product. The SOAP Attachments update set is the perfect solution for this problem. The update [...]
