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How to Transform Customer Service Management at Warp Speed
If you’re like most customer-facing enterprises, you probably excel at customer engagement and relationship building, but struggle with delivering solutions that diagnose and permanently fix root causes of customer issues. Questions like, ‘how do I [...]
WEBINAR: Change Management Turnkey: Top 3 Ways to Turn Organizational Change into a Positive Experience
New to ServiceNow? Struggling with adoption? Join Crossfuze on August 16 at 2pm EST on how the Change Management Turnkey can help turn organizational change into a positive experience! Senior Solutions Consultant, Jerimy Mahoney will walk [...]
The Final ‘Work Note’ – Goodbye From ServiceNow Guru
When I started ServiceNow Guru back in 2009 I never dreamed that it would find the success that it has. With the ServiceNow wiki still in its infancy and really no place to store common [...]
Add a user profile photo to a form
There are times when it is helpful to just put a name with a face. In ServiceNow there are a couple places where a user photo might be stored but it’s not always intuitive how [...]
Service Portal-style Homepage Widgets
ServiceNow has done a good job in creating a nice-looking customer service portal in recent releases. Although there are still some frustrating API limitations, overall it’s a nice improvement and is a good choice if [...]
Adding Icons to UI Action Buttons in ServiceNow
It’s hard to believe that it’s been seven years since I wrote a post showing how you can use client scripts to manipulate the appearance of form UI action buttons. This solution has been used [...]
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How can ServiceNow Guru help you?
ServiceNow Guru contains hundreds of quality scripts and solutions that address REAL WORLD ServiceNow challenges. Different from the official ServiceNow documentation sources, everything here comes from ServiceNow admins, developers, and consultants like you! Every solution has been used and proven in an actual production ServiceNow instance.
Another reason why I have stopped going to the official SN documentation sites and make the GURU my documentation site of choice. You come up with clever solutions that every admin could use. This is really cool!
I love your website. Thank you. As someone who’s only been administering SN for just over 4 months, you’re a godsend.
This is really awesome! Thanks Guru!
Thanks ServiceNow Guru,
Saved me plenty of hours as a novice coder!
Thanks for this, it was very helpful. I was looking for workflow scripts in the wiki and couldn’t find any. I’ll bookmark this site!
I appreciate your help each time I’ve reached out to ServiceNow Guru. A couple of years back you advised us to adjust our security permissions and that change has helped make our ServiceNow platform secure.
Thank you for the brilliance of this script! Such a time saver.
Thanks for this. Exactly what I was looking for. When in doubt, I turn to ServiceNow Guru :-).
Now that is Awesome. Thank you for all of your contributions and well-documented solutions and suggestions. Great Website.
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Jerimy Mahoney says:
Kay says:
Change Management says: