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ServiceNow Guru contains hundreds of quality scripts and solutions that address REAL WORLD ServiceNow challenges. Different from the official ServiceNow documentation sources, everything here comes from ServiceNow admins, developers, and consultants like you! Every solution has been used and proven in an actual production ServiceNow instance.

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ServiceNow Guru Author Guide

Welcome, ServiceNow Guru authors! This article is intended to help describe the main components and best practices for authoring a post on ServiceNow Guru. While these guidelines will undoubtedly evolve over time, this guide is based off of guidelines and

Application Portfolio Management (APM) assessment challenges

Like children, I don't think we are supposed to pick our favorite product/application on the ServiceNow platform, so I will simply say Application Portfolio Management (APM) is one of my favorites. The reason for this praise is because APM in

Knowledge Translation using Localization Framework and Azure

When tasked with the requirement to translate knowledge articles into other languages this can be intimidating especially for those of us that are still working on mastering our first language. Thankfully there is significant help in a new offering in

Localization framework fulfillment (LP, LRITM, LFTASK)

Recently I dove into the Localization Framework, noticed some new tables, made some incorrect initial assumptions, and came out with an understanding of the table structure that I could not find consolidated on the documentation site. Number Prefix Label Name

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