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Welcome to ServiceNow Guru

ServiceNow Guru contains hundreds of quality scripts and solutions that address REAL WORLD ServiceNow challenges. Different from the official ServiceNow documentation sources, everything here comes from ServiceNow admins, developers, and consultants like you! Every solution has been used and proven in an actual production ServiceNow instance.

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Unique ServiceNow Solutions

Another reason why I have stopped going to the official SN documentation sites and make the GURU my documentation site of choice. You come up with clever solutions that every admin could use. This is really cool!

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I appreciate your help each time I’ve reached out to ServiceNow Guru. A couple of years back you advised us to adjust our security permissions and that change has helped make our ServiceNow platform secure.

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Thanks for this. Exactly what I was looking for. When in doubt, I turn to ServiceNow Guru :-).

Garrett, ServiceNow Consultant

I love your website. Thank you. As someone who’s only been administering SN for just over 4 months, you’re a godsend.

Aaron, ServiceNow Admin

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Explore our Top ServiceNow Guru Resources.

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Check out all of our fantastic content on all of the latest and greatest ServiceNow features.

  • System Context Diagram

The C4 model for ServiceNow Solution Design and Documentation

Having been in the software development space for over seven years, I have observed multiple issues occurring in almost every project, regardless of industry, company size, type of implementation, tools, etc. You might have guessed already: I am talking

The Now Value Framework

Table of Contents: What is the Now Value Framework? How does the Now Value Framework benefit me? The 4 Stages Real World Example Key Takeaways Closing Remarks   What is the Now Value Framework? This is the engagement methodology that

Condition Builder Attributes That Pack a Punch

Condition builders are the backbone of powerful filtering and automation within ServiceNow. They allow you to define precise criteria for workflows, reports, and many other areas of the platform. Did you know there are dictionary attributes you can apply to

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