ServiceNow Guru hosts a variety of useful customizations that you can download and install directly in your Service-now instance. Here’s how you can get them installed!
1Download the update set from the downloads section and unzip the downloaded file
2Ensure that you have installed the ‘System Update Sets‘ plugin on your instance
3Navigate to ‘System Update Sets -> Retrieved Update Sets’ in your Service-now instance and click the ‘Import Update Set from XML’ link at the bottom of the list
4Browse to the update set XML file that you extracted in step 1 and click the ‘Upload’ button
5Once the update set has been uploaded, open the ‘Retrieved Update Set’ record and click the ‘Preview Update Set’ button. Let the preview finish and then review the information or return to the update set.
6Once the update set has been previewed, open it and click the ‘Commit Update Set’ button. This process may take a while depending on the size of the update set you are committing. Once the process is finished, you will see a confirmation message as shown below.
Your update set is ready to use! You may need to refresh your browser to see any new applications or modules.