ServiceNow Fall 2010 release

ServiceNow has announced the upcoming Fall 2010 release!

I just got back from Solana Beach where I attended a training on the new Fall ’10 release of ServiceNow. There’s so much cool new stuff packed into this release. The ServiceNow Fall 2010 release is scheduled for October 1, 2010. It will be available for install or upgrade the following Monday, October 4. It will contain the following new or improved functionality.

  • Knowledge Management Wiki Support Plugin
  • Enhanced Backout for Update Sets
  • Employee Self-Service using the Content Management Plugin
  • Common Practice Plugins
  • Navigator Sprite Support
  • Parallel Homepage Rendering
  • Form Layout With Fixed Top Bar
  • Web Service Insert Multiple Plugin
  • Tiny URL Support Plugin
  • List v2 Plugin
  • I18N: Knowledge Management Internationalization Plugin v2
  • Reduce database load on large cyclic data sets

As always, the release will include a number of other minor changes and bug fixes.

Full release notes can be found here on the ServiceNow documentation wiki.

Webinar videos are also available on the following topics…

Date Posted:

September 30, 2010

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  1. Scott Brickell September 30, 2010 at 2:48 pm

    Hey Mark,

    I thought I had seen something earlier in the week about an available ODBC connection for external reporting that would be available for the Fall release. However, I can’t find any reference to it now… have you heard anything about this?


    • Mark Stanger September 30, 2010 at 11:19 pm

      Yeah, we saw a demo of this at training. It was scheduled for the Fall release but isn’t quite ready yet. My guess is that we’ll see it in the next stable build.

  2. Scott Brickell October 1, 2010 at 3:02 am

    Was there any mention of account level controls centered around the ODBC connection? It would be nice if there is a role associated where by we can restrict access.

    • Mark Stanger October 1, 2010 at 8:19 am

      I’m not sure on the specifics of that one. I’d contact support with any question or request you might have. If you’ve got a good idea and it isn’t already included, you might be able to get it included in the next stable build.

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