About ServiceNow Guru

ServiceNowGuru is an independent ServiceNow blog and help site focused primarily on the needs of ServiceNow administrators, developers, and consultants. Its purpose is to help enable YOU to gain more knowledge about how to get the most out of your ServiceNow instance.  Keep reading below to find out more about the great people that make ServiceNow Guru possible.

We love to receive feedback on the site and hope that it will become a place where many people will come and actively participate. Please comment if you like an article (or don’t like something and feel the need to offer a correction). If you have suggestions about how to improve the site or a question or idea for an article, feel free to submit it using the Contact page anytime.

SN Guru has content from some of the world's foremost ServiceNow experts!

The information provided on this site represents the thought and dedication of some of the most talented ServiceNow professionals in the industry. Check out the profiles below to learn more about the other people behind the incredible content here at SNGuru. Click their profile images to view the cool solutions they've created!

Meet The Brains Behind ServiceNow Guru

Jim Pisello
Jim PiselloServiceNow Consultant
Jim has held a variety of positions in his 20+ years in the IT industry. He’s currently a Managing Consultant at Crossfuze, a leading ServiceNow implementation partner.

Jim is certified in the state of New York as an Emergency Medical Technician and spends most weekends serving as a medic and driver with Pittsford Volunteer Ambulance.

In his spare time Jim enjoys traveling with his wife, cooking, photography, antiques, and military and political history. He earned a Bachelor of Arts degree in Medieval British Culture from the University of Rochester.

Justin Meadows
Justin MeadowsSolutions Consultant
Justin has been a Solutions Consultant with Crossfuze since October 2019. My day-to-day role is listening to customer’s business opportunities/challenges and mapping those to application solutions within the ServiceNow ecosystem. I spend most of my working days scoping, demonstrating and writing up estimates (statements of work). When not doing one of those three main activities, I’m learning a.k.a, drinking from the ServiceNow product/capability fire hose. One of my favorite things to do is provide custom demonstrations that may include process mapping, proof of concepts, requirements-based demos, integrations and technical deeper dives. Never one to turn down a challenge, I enjoy pushing the boundaries of “what’s possible” and exploring new topics.
James Farrer
James FarrerServiceNow Architect
Having led the way on numerous implementations of ServiceNow starting in 2008, James has experience across the board including traditional areas of ITSM like Incident, Problem, Service Catalog, and Configuration Management as well as Content Management System (CMS) sites Service Portal, HR, and more.

Meet the Founders of ServiceNow Guru

Mark Stanger
Mark StangerFounder/Creator - ServiceNow Guru
Mark has worked in the IT industry since 2002 and with ServiceNow since 2007. He is the founder and creator of SN | Guru and the co-founder of Crossfuze, one of the worlds leading ServiceNow consulting partners. Prior to co-founding Crossfuze, he worked for ServiceNow as a Senior Architect on the Professional Services team.

He has personally led dozens of successful implementations encompassing every part of the ServiceNow platform. He is also responsible for designing and developing groundbreaking ServiceNow solutions and best practices in the form of various applications, turnkey solutions, and integrations during his tenure at ServiceNow, Crossfuze and, of course, SN | Guru. These solutions are used today by ServiceNow administrators and consultants alike in hundreds of ServiceNow instances around the world!

Jacob Andersen
Jacob AndersenServiceNow Developer
Jacob is the co-founder of Crossfuze, a ServiceNow implementation product and services company. He is one of the foremost ServiceNow integration experts in the world and designed/wrote many of the plugins found in the ServiceNow product today.

Prior to co-founding Crossfuze he worked at ServiceNow during its startup years to write the SSO solutions and 3rd-party integrations.



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    The post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze.
  • Certified Diversity Recruiters January 16, 2020
    Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. The post Certified Diversity Recruiters appeared first on Crossfuze.