Assignment Rule Lookup

By |2018-07-09T15:00:11-05:00April 19th, 2010|Categories: System Definition|Tags: , , |

Assignment rules allow you to specify conditions for which a particular assignment group and/or assigned to person should be assigned to work on a particular task. Assignment rules work fine, but as I’ve worked with clients I’ve come across some common scenarios that can’t be solved with the out-of-box setup. The primary issue with assignment rules [...]