Enabling Related List Exports in ServiceNow

By |2018-09-10T13:31:15-05:00July 23rd, 2014|Categories: System UI|Tags: , , , |

ServiceNow lists contain a lot of very nice capability that allows you to display and access data in a lot of different ways. One of these is the ability to right-click a list header and export the list data in a variety of formats…for external reporting or otherwise. For example, this is particularly useful as an [...]

Exporting Service Catalog Items in One Step

By |2018-07-09T14:59:55-05:00January 26th, 2012|Categories: System Definition|Tags: , , , , , |

This post comes in response to a request I received from some of my colleagues at ServiceNow to be able to export a catalog item definition to XML and transport it between instances. I’ve written before about how you can quckly export and import data between ServiceNow instances using the XML export/import context menus. While this [...]

Exporting Graphical Workflows in One Step

By |2018-07-09T15:00:03-05:00December 14th, 2010|Categories: Graphical workflow, System Definition|Tags: , , , |

While this article is still extremely useful as an example and a reference for exporting records and use of processors, the specific functionality for exporting workflow versions is now included by default in ServiceNow. The functionality was built-in starting with the Aspen release. I’ve written before about how you can quckly export and import data between [...]

The Simple Power of XML Export/Import

By |2018-07-09T15:00:05-05:00November 4th, 2010|Categories: Imports|Tags: , , |

Service-now.com makes extensive use of the XML format for storing and transporting system updates and changes. Update sets, System Import Sets, and certain export methods all make use of XML files in one way or another. One feature that a lot of people don’t know about until somebody shows them is the ability to export and [...]

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