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Record hand-drawn user signatures with SNCGuru Signature Pad!

By |2018-07-09T14:59:56-05:00October 20th, 2011|Categories: System UI|Tags: , , , , |

I’ve seen a couple of requests recently for a capability to record actual, hand-drawn user signatures. There are probably several uses for this type of thing, but usually the requirement has something to do with a field service technician completing work in the field, and then being able to get a customer to sign indicating that [...]

Login Terms and Conditions Dialog

By |2018-07-09T14:59:56-05:00October 12th, 2011|Categories: System Definition|Tags: , , , , |

ServiceNow provides various methods for logging users into an instance. Local login, LDAP, SAML, and Digested Token are all used pretty regularly by customers. One thing that is often requested, but usually not successfully addressed, is the need to have the logged-in user accept some terms or conditions of use before they are allowed to use [...]

Handling Simultaneous Updates in ServiceNow

By |2018-07-09T15:00:02-05:00January 12th, 2011|Categories: System Definition|Tags: , , , , |

It’s not uncommon in any application to have scenarios where multiple people might be working with a single record at the same time. This is certainly true with ServiceNow (particularly for records on Task tables). You may have experienced frustration while working with an incident record, making updates, and having some of those updates overwritten a [...]

Creating a Custom Slushbucket Popup Dialog

By |2018-07-09T15:00:03-05:00January 4th, 2011|Categories: System UI, UI actions, UI pages|Tags: , , , , |

Happy New Year! Hopefully everybody had a great holiday. Mine was spent mostly helping my kids to break in some new toys :). I did get some time to play with some new Service-now ideas as well. I’ll be sharing some very cool stuff here on SNCGuru over the next couple of weeks. I’ve seen a [...]

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