Simplifying Data Imports from Third Parties

By |2018-07-09T16:05:09-05:00March 1st, 2017|Categories: Imports|Tags: , |

Recently along with my Crossfuze colleagues Josh McMullen and Scott Cornthwaite, I performed work for a client that needed to import asset data from several third party vendors. The company, a global manufacturer of household appliances, has dozens of vendors around the world, which supply data (CSV and Excel files) using proprietary formats and column names. The client’s [...]

Outbound Single Sign-on via Digested Token

By |2017-02-10T00:05:44-06:00June 28th, 2010|Categories: Integration, Single Sign-on|Tags: , , |

ServiceNow makes configuring SSO into your ServiceNow instance very simple. By enabling a plugin and configuring a couple of properties, single sign-on can be set up in less than 10 minutes. Documentation surrounding these SSO methods are also well done and easy to follow. Recently, I’ve come across a number or clients that want to use [...]

Sending attachments to a 3rd-party service desk

By |2010-11-29T16:43:25-06:00April 14th, 2010|Categories: Integration, Web Services|Tags: , , |

L ast week I wrote about how to send a file to Service-now via web services and attach it to a target record.  While that is the most common request for attachment handling in regards to an integration, I often hear requests for this to be bidirectional.  Sending attachments from Service-now to a third-party system isn’t [...]

Sending an attachment to ServiceNow via Web Services

By |2013-10-11T05:57:53-05:00March 24th, 2010|Categories: Integration, Web Services|Tags: , , |

Attaching a file to a record within the ServiceNow interface is a trivial task.  However, many customers have found it necessary to send an attachment via web services to Service-now.  This need is usually spawned from an integration with a 3rd-party product.  The SOAP Attachments update set is the perfect solution for this problem. The update [...]

Exporting a Report Directly to FTP

By |2017-02-17T21:37:22-06:00March 16th, 2010|Categories: Integration, Reporting|Tags: , , |

Scheduled Data Extract Interested in the Crossfuze using the ‘Scheduled Data Extract’ solution in your ServiceNow instance? New and improved version includes options to: Export only deltas from a previous export Custom data filters Extract data from very large tables using chunking. Custom delimiters Fully-tested against all ServiceNow releases! And much more! Contact Crossfuze for additional information [...]

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