Handling Simultaneous Updates in ServiceNow

By |2018-07-09T15:00:02-05:00January 12th, 2011|Categories: System Definition|Tags: , , , , |

It’s not uncommon in any application to have scenarios where multiple people might be working with a single record at the same time. This is certainly true with ServiceNow (particularly for records on Task tables). You may have experienced frustration while working with an incident record, making updates, and having some of those updates overwritten a [...]