Search - ServiceNow Guru

Crossfuze Global Script and Config Search

By Mark Stanger|2018-07-09T14:59:54-05:00June 12th, 2012|Categories: System Definition|Tags: Global Search, Search|

As a ServiceNow administrator, one of the most common challenges is trying to find a particular script or configuration in your own instance. Whether you’re troubleshooting or just trying to understand how something works, it would be very useful to be able to search scripts and configurations from the entire instance all at once. The problem [...]

How to Create a Custom Global Search Page

By Mark Stanger|2018-07-09T15:00:13-05:00February 18th, 2010|Categories: System UI|Tags: Search, UI macros, UI pages|

Ayear or so ago ServiceNow didn’t have any real global search capability. You could search or filter within a table list, or you could search the knowledge base like you can now. Everybody wanted global search though. In response to this demand I created a modification to the knowledge search that searched and displayed task records [...]