Subscription-based Notifications

Viewing CI Subscription Notifications

By Mark Stanger|2018-07-09T15:01:30-05:00January 26th, 2010|Categories: Reporting|Tags: CMDB, Subscription-based Notifications|

T he Subscription-based Notification plugin allows Service-now users to manage their subscriptions for any notification in the system. It also allows users to subscribe to particular Configuration Items in your CMDB that they may be interested in. As an administrator or process owner, it may be necessary for you to be able to view or report [...]

Subscribe to Multiple CIs at the Same Time in ServiceNow

By Mark Stanger|2018-07-09T15:37:35-05:00January 8th, 2010|Categories: Email Notifications, Scripting|Tags: Email notifications, Subscription-based Notifications|

Awhile ago I was asked by a client to help them get set up with the ServiceNow Subscription-based Notification plugin. I had previewed the functionality but really hadn’t worked with it very much. As I dug deeper I realized that the standard setup wasn’t going to work for them. Subscription-based notifications are really not intended to [...]