I just learned something new today about working with checkbox variables/questions in ServiceNow. Even though I’m probably one of the last people to figure this out, I’ll post it here so at least I can find the solution again when I need it! ServiceNow allows you to set up variables or questions for use in data [...]
If you're new to Service-now you're probably realizing that there are a lot of cool things that you can do with the product. In most cases, the functionality you need is already set up and ready to go. Other things can be accomplished by installing a plugin that fits your particular need. In my experience, there are a few plugins that end up being used (or should be used) on almost every Service-now.com installation.