System Properties

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Customizing the dirty form alert popup

By |2018-07-09T14:59:55-05:00December 14th, 2011|Categories: Client scripts, System UI|Tags: , , |

I had a colleague come to me recently for help on a client issue. The customer wanted two things; the first was to set up the capability to warn users when they were navigating away from a modified form without saving it, but to do this only on selected forms rather than globally. The second was [...]

Lock/Unlock glide_list and URL Fields With Client Scripts

By |2018-07-09T15:00:01-05:00March 1st, 2011|Categories: Client scripts|Tags: , , , , |

I’ve answered several questions in the past about the functionality of lock icons in Service-now. Lock icons appear on glide_list and URL fields. The most-common example is the ‘Watch list’ field on the task table. Service-now provides some system properties to manage the default lock appearance of these field types. There are times when a global [...]

Working with System Properties

By |2018-07-09T15:00:05-05:00October 28th, 2010|Categories: System Definition|Tags: , |

Much of the behavior of a ServiceNow instance is controlled by System Properties. System properties are a great way to add options to your system and keep people (including yourself) from having to make modifications to back-end code later on. Business rules, UI actions, and UI pages rely pretty heavily on system properties just for this [...]

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