Highlight Selected Navigation Module

By |2018-07-09T14:59:57-05:00September 14th, 2011|Categories: UI scripts|Tags: , |

I received a client request last night asking if there was any way to provide some sort of additional highlighting to the currently-selected module in the left navigation. You’re probably already aware that when you click on a link in the left nav that link changes to a bold text. The client wanted to add a [...]

Animate ServiceNow with jQuery and Prototype Effects!

By |2018-07-09T14:59:58-05:00August 9th, 2011|Categories: Client scripts, System UI|Tags: , , , |

A while ago, I was trying to figure out how I could add some javascript animations and effects to a ServiceNow instance. What I really wanted was something like the jQuery Effects API but I didn’t want to have to incorporate a separate API and deal with the loading the bulk of jQuery everywhere in the [...]

Single Click Impersonation Return

By |2018-07-09T14:59:58-05:00July 18th, 2011|Categories: System Definition, UI scripts|Tags: , |

I noticed an enhancement request from Matt Beran on Twitter over the weekend. The enhancement request was for an easier way to end a user impersonation session. Currently, you have to click the impersonation icon, wait for the dialog to appear, and select your original account to end an impersonation session. While this might not be [...]

Adding a Logo to Public Report Pages

By |2018-07-09T15:00:00-05:00March 30th, 2011|Categories: UI scripts|Tags: , |

One of the features of the Service-now reporting system is the ability to publish a report so that unauthenticated users can view certain reporting information about your environment. When a report is published, the system gives you a public URL that you can make available to your users. Users viewing a published report will see the [...]

Restrict Report Table Selection by Role

By |2018-07-09T15:00:03-05:00December 20th, 2010|Categories: Reporting|Tags: , , |

Update: ServiceNow has introduced new ACL functionality that allows you to do basically the same thing as described in this article. They’re also taking a drastically new direction with reporting starting with the Fuji release, but being introduced in the back-end code in the Eureka release. As such, the solution described here is obsolete and no [...]

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