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Scripted Web Services

By |2013-02-14T15:31:58-06:00August 20th, 2010|Categories: Integration, Web Services|

One of ServiceNow’s principal strengths comes from its extensible framework. Built into the framework is the ability to retrieve information using one of a myriad of methods. If you want to get data out of any table, you can get it via direct web services, using basic auth data retrieval, having it pushed to a client, [...]

Sending attachments to a 3rd-party service desk

By |2010-11-29T16:43:25-06:00April 14th, 2010|Categories: Integration, Web Services|Tags: , , |

L ast week I wrote about how to send a file to Service-now via web services and attach it to a target record.  While that is the most common request for attachment handling in regards to an integration, I often hear requests for this to be bidirectional.  Sending attachments from Service-now to a third-party system isn’t [...]

Sending an attachment to ServiceNow via Web Services

By |2013-10-11T05:57:53-05:00March 24th, 2010|Categories: Integration, Web Services|Tags: , , |

Attaching a file to a record within the ServiceNow interface is a trivial task.  However, many customers have found it necessary to send an attachment via web services to Service-now.  This need is usually spawned from an integration with a 3rd-party product.  The SOAP Attachments update set is the perfect solution for this problem. The update [...]

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