This article is the 3rd in a series of posts explaining the use of ‘GlideDialog’ in ServiceNow. If you want to see all of the articles I’ve written about GlideDialogWindow and popups in ServiceNow just use the tags at the bottom of this article. In this article I’ll show you how you can use GlideDialogWindow to [...]
M ost Service-now administrators and consultants know how to configure and use UI Actions. UI Actions are UI elements that can show up on a form or a list as a button, link, or context menu. When these UI elements are clicked they execute some JavaScript. Most of the time UI Actions are used to perform [...]
There are times when it is helpful to just put a name with a face. In ServiceNow there are a couple places where a user photo might be stored but it’s not always intuitive how get at that photo in a way that can be helpful. Let’s walk through how this can be done with a [...]
ServiceNow has done a good job in creating a nice-looking customer service portal in recent releases. Although there are still some frustrating API limitations, overall it’s a nice improvement and is a good choice if you’re looking to roll out a customer service portal in ServiceNow. Depending on your organization, you may not be ready to [...]
Today’s post comes in response to a ServiceNow community question related to the UI14 bookmark capability. I’ve written before about customizing some of the UI changes in the ServiceNow Eureka release. The question posed today was specifically about changing the default colors (and potentially images) used for bookmarks in the edge pane. In this post I’ll [...]
