The ServiceNow Eureka release contains many new features and changes. Among these are some significant changes to the look and feel that are generally a very nice (and needed) improvement over previous versions of ServiceNow. I have heard a few complaints about the way that the Banner Frame has been reorganized though. Instead of having the [...]
Have you ever wanted to get a quick GlideRecord Query for a list you’re looking at? I’ve wanted to do that many times. Sometimes it’s because I’m writing a business rule and sometimes I’ve got to run a background script to update some values. I ran into this yesterday when I was working on a scripted [...]
ServiceNow lists contain a lot of very nice capability that allows you to display and access data in a lot of different ways. One of these is the ability to right-click a list header and export the list data in a variety of formats…for external reporting or otherwise. For example, this is particularly useful as an [...]
In the Crossfuze Knowledge Turnkey, we’ve got a lot of great functionality. There are hundreds of updates that take the Knowledge Base to a whole new level. This includes full version tracking and the ability to revert to past versions for knowledge articles. When you’re looking at the various versions of a long article, however, it [...]
Some time ago we showed you how to refresh the left navigation pane via a script. The server-side solution in that article utilizes ServiceNow’s UINotification object/class. On versions prior to Calgary, this is the Java class Packages.com.glide.ui.UINotification. There’s another use for UI notifications. In addition to refreshing the left navigator, the object can also be used [...]
