M ost Service-now administrators and consultants know how to configure and use UI Actions. UI Actions are UI elements that can show up on a form or a list as a button, link, or context menu. When these UI elements are clicked they execute some JavaScript. Most of the time UI Actions are used to perform [...]
This week I’m blogging from Knowledge13 in Las Vegas! So far it’s been a fantastic conference with lots of great content and it’s been fun to meet with so many people interested in improving their ServiceNow implementation. I’m really looking forward to the Fred Luddy keynote this morning. Jacob Andersen and I are here representing our [...]
Having a blast from Knowledge 12 this week! It’s been fun this year being able to relax a little bit more and take some more time to talk with people. I look forward to meeting more of you over the next couple of days. Today, I’m writing in response to a user on the ServiceNow community, [...]
A couple of weeks ago, I saw a great idea from Alex Yupanqui, who works for ServiceNow, to create UI actions to allow users to directly edit a graphical workflow from the associated record. I’ve taken this idea and cleaned things up a bit to make it usable and secure throughout the system. You’re probably already [...]
Table schema maps are a very useful tool to aid in visualizing the setup of a table and its relationships to other tables and fields in ServiceNow. This functionality is something that every ServiceNow implementor or admin should be familiar with. Schema maps are documented here in the ServiceNow wiki. While the schema map is useful, [...]
