I noticed an enhancement request from Matt Beran on Twitter over the weekend. The enhancement request was for an easier way to end a user impersonation session. Currently, you have to click the impersonation icon, wait for the dialog to appear, and select your original account to end an impersonation session. While this might not be [...]
One of the features of the Service-now reporting system is the ability to publish a report so that unauthenticated users can view certain reporting information about your environment. When a report is published, the system gives you a public URL that you can make available to your users. Users viewing a published report will see the [...]
By default, Service-now displays the same window title information all of the time no matter what you're looking at within the application. This isn't normally an issue, but it can be frustrating if, like me, you work with multiple browser tabs open that all have something to do with Service-now.